- A Maple Technologies Product
- Released — May 2026
- Enterprise · SOC 2 · HIPAA
The front desk,
answered. By an agent that
covers every chair
never misses a call
|
- 01
- Picks up in under a second. Books. Moves on.
- 02
- Texts and emails handled 24/7. Trained on your ops, not a script.
- 03
- Recall runs itself . Revenue shows up in the weekly report.
- In flight — last 30 days
- +$2.1M
- Recovered production across 84 ZeroDesk-deployed practices.
- Calls handled · this hour
- 1,847
- Mean response time 0.4s. Mean booking time 1m 12s.
- Recall conversion
- 38%
- vs. industry benchmark 9–14%.
- Maple SLA · v4.2
- SYSTEM LIVE
- The Agent
Hear it
book a real
- appointment.
- No prompts, no tree menus, no dropped calls. A patient calls in. The agent answers, verifies, books, and posts the appointment to your scheduler — captured live below.
- Caller
- New patient · returning recall — 7 months overdue
- Caller
- New patient · returning recall — 7 months overdue
- Booked
- Tue, May 12 · 10:30 AM · Hygiene with Jenna
- Net handle time
- 1 minute 18 seconds
with Jenna. Good?
- Customer Outcomes
Practices, in their
own words.
- Maple stays accountable past launch. Every ZeroDesk deployment carries a named operations partner and a measurable outcome.
- Method
The Maple method, applied
to recall.
- Four phases. Same discipline that runs Maple's enterprise engagements — packaged for a single chair-side practice.
01
Clarity
We map every overdue patient, every unfilled chair, and every leak in the schedule. No assumptions, no theory.
- DAY 1 — 3
02
Architecture
The agent is trained on your insurance mix, providers, and procedures — not a generic script. Integrated with your PMS.
- DAY 4 — 9
03
Execution
ZeroDesk goes live. Calls answered, recall outreach sent, appointments booked into your existing schedule — automatically.
- DAY 10 — ONGOING
04
Accountability
Weekly outcomes report. A named Maple operations partner. We stay responsible for the numbers — past launch, indefinitely.
- PERMANENT
- Field Reports
Outcomes, on the record.
- Each engagement is measured, signed, and published. Hover to pause the reel.
- Capabilities
Everything the front desk owns
- covered.
- Three integrated agents, one operating layer. They share state, coordinate handoffs, and stay current on every patient interaction.
- 01 — RECALL
Finds the gap. Books the chair.
Overdue patients contacted, insurance verified, appointment posted — no front desk involvement.
- Multi-touch outreach
- Carrier-verified eligibility
- Auto-fills cancelations
- 02 — INBOUND
No call hits voicemail.
Sub-second pickup. New patients booked. Rescheduling handled. Clinical calls escalated with full context.
- Sub-second pickup
- Native PMS write-back
- Escalation to human staff
- 03 — TREATMENT
Write This Instead
Unfinished treatment plans don't sit.Patients who accepted a plan and went quiet get contacted, objections handled, appointment rebooked.
- Outstanding plan tracking
- Objection handling library
- Production attribution
- Frequent Questions
Direct answers to the questions every operator asks.
- If a question is missing here, your Maple advisor will answer it on the briefing call — in writing, with sources.
Encrypted in transit and at rest. Scoped per practice. Never used to train shared models. HIPAA-compliant. BAA signed at onboarding.
- Start the conversation
Tell us about your front desk.
A senior advisor will respond within 24 business hours.
- No demo theater. We'll review your last 90 days of calls, identify the leak, and project the recovery — before you sign anything.
- Available · North America & EU
- Onboarding · 14 days
- Pilot · No-cost · 14-day window
- AI agents that run the front desk — designed, deployed, and stood behind by Maple Technologies.
- A product of Maple Technologies
- Product
- The Agent
- How It Works
- Capabilities
- Outcomes
- FAQ
- Maple
- About Maple
- Maple X
- AI Capabilities
- Careers
- Contact
- Operator briefing
- A monthly note on AI front-desk performance, written for operators — not marketers.
- © 2026 Maple Technologies — ZeroDesk. All rights reserved.
- Privacy · Terms · BAA · SLA
- Designed in NYC · Operated globally